Position Description
Press MIT Press
Marketing and Sales
Floor Supervisor, MIT Press Bookstore


FLOOR SUPERVISOR, MIT Press, to perform complex customer service, sales, merchandising, and clerical duties in a fast-paced retail environment. Will be responsible for assisting with training and day-to-day supervision of sales floor staff; developing in-store displays; maintenance of the sales floor; providing marketing assistance; responding to client inquiries on the sales floor via telephone and email; providing direct sales assistance to customers regarding the books published by the MIT Press and the Press’s publishing disciplines; processing sales via cash register; ordering, shipping, and receiving inventory; stocking and merchandising shelves; providing general clerical support; representing the bookstore at events; and other duties as needed.

The MIT Press Bookstore functions as a showroom for the MIT Press and provides a range of retail services to both the MIT community and the public-at-large, with a specific emphasis on scholarly and academic publishing.

Job Requirements: high school diploma or its equivalent; minimum of three years’ bookstore or related retail experience; some supervisory experience in a fast-paced, customer service-environment; strong interpersonal and customer service skills and ease with telephone, email, and in-person communication; and attention to detail. Must be able to juggle multiple priorities despite frequent interruptions, work independently, embrace new technologies, handle confidential financial information, interpret store policies using discretion and judgment, and lift boxes weighing up to 30 lbs. Familiarity with the Press’s publications and the Institute helpful, as is an active interest in scholarly or nonfiction publishing. A basic understanding of the Press’s scholarly disciplines (e.g., computer science, neuroscience, linguistics, etc.) would be useful. Post high school education and proficiency with Excel and Word preferred.

Weekend and evening work required.

Bookstore hours: M-F, 9:00 A.M. - 7:00 P.M.; weekends, 12:00 - 6:00 P.M.

The MIT Press welcomes applicants from diverse backgrounds. Candidates who have significant personal experience or engagement with low-income communities or communities that are underrepresented in scholarly publishing are strongly encouraged to apply.

To apply, visit the MIT Careers website, http://careers.mit.edu/, and search for job #15262-5.